The size shown on the item's label is indicated on every Product Page and converted into your country's corresponding size. To search for the size that interests you, please use our Size Chart which should help you find the right fit with an indicati...

On REDValentino E-Store , every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as d...

Order being prepared:The order has been confirmed and we have already sent a confirmation email with the Order Number. Order has shipped:As soon as the order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to ...

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center, approx. 2-3 business days from order date. Our warehouse is closed for these Holidays&nbs...

In the My Orders section, you can find an archive of the orders made from that account. By clicking on the Order Number, you will be able to see the details of the purchase and the delivery status. From here, you can also access all of the details related...

We usually accept returns within 3 business days of their arrival at our warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.The ...