SITE HEADER

Customer Care

  • Follow your Order
  • Complete the Return Form
  • Follow your Return
  • Shopping
    • Ordering on REDValentino E-Store
    • Order Status
    • Technical Help
  • Size Guide
    • Find your size
  • My Account
    • Benefits of Registering
    • Newsletter
  • Payments
    • Payment Methods
    • Tax Information
    • Payment Security
  • Shipping
    • Shipping Times and Costs
    • Shipping Restrictions
  • Returns and Refunds
    • Return Policy
    • Refunds

Contact Us

  • Email

6 articles

Return Policy

You can return any item purchased on REDValentino E-Store within 20 days of the delivery date. Here’s how: Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will ...

Benefits of Registering

Create an account for access to exclusive areas and services dedicated to our customers: Wish List My Orders Fast CheckoutWhen you register, REDValentino E-Store recognizes the country in which you are located and automatically associates it to your acco...

Order Status

Order being prepared:The order has been confirmed and we have already sent a confirmation email with the Order Number. Order has shipped:As soon as the order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to ...

Newsletter

Subscribe to our Newsletter and you can: be among the first to discover the latest news from REDValentino E-Store access promotions reserved exclusively for our customers receive our style tips …and much more! You can subscribe from the Home Page, by ent...

Shipping Restrictions

At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S Territories. Orders made to any of these addresses will be cancelled. The delivery address of your order must match the country site in which you place your order. Or...

Tax Information

Sales Tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a State where retail stores, company establishments or one of our partners are located.

Contact Us

  • Email