You can request to return items within 20 days from the date you received your package.
Before you return your item, make sure that the items are in the same condition you received them in, with the identification tag and seal still attached.
For more information, consult our Returns and Refunds section.
We reserve the right to refuse late returns or items that are not in the same condition you received them in. All Fragrance sales are final, no returns will be accepted.
For the return process, enter the order number that can be found in the the Shipping Confirmation email of your items or in the “My Orders” section of My Account.
Orders placed and delivered between November 16th and December 17th can be exceptionally returned until January 7th.
Orders delivered after December 17th follow the ordinary return policy of 20 days.